Position Details:
We are seeking a dedicated and professional individual to join our team as an Administrative and Social Media Coordinator. The successful candidate will be responsible for handling a variety of administrative tasks, managing social media accounts, customer service, and other essential duties. This is a remote position, and the candidate will be working remotely while aligning with our UK office hours.
Global Applicants Welcome (Full-Time, Permanent Role)
Key Responsibilities:
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General Administration:
- Perform general administrative duties such as data entry, document management, and record keeping.
- Assist in organizing company files and maintaining an efficient filing system.
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Social Media Management:
- Handle and manage the company's social media accounts (e.g., Facebook, Twitter, Instagram).
- Create, schedule, and post engaging content.
- Monitor social media platforms for customer inquiries and respond in a timely manner.
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Customer Service:
- Respond to customer emails, messages, and inquiries promptly and professionally.
- Address and resolve customer complaints and issues.
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Order Processing and Invoicing:
- Book out orders and ensure timely dispatch.
- Process invoices and manage billing tasks accurately.
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Research and Reporting:
- Conduct research-based tasks as required.
- Identify and report counterfeit products online.
- Process copyright infringement applications.
- Conduct research-based tasks as required.
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Time Management and Planning:
- Plan and prioritise tasks effectively to meet deadlines.
- Manage time efficiently to balance multiple tasks and responsibilities.
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Skill and Qualifications:
- Strong organisational and administrative skills.
- Excellent written and verbal communication skills.
- Proficient in using social media platforms and tools.
- Ability to handle customer inquiries and resolve issues professionally.
- Experience with invoicing and order processing is a plus.
- Strong research and analytical skills.
- Ability to work independently and remotely while maintaining alignment with the UK office hours.
- Proficiency in using MS Office Suite (Word, Excel, PowerPoint).
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Working Conditions:
- Must be available to work UK office hours (9:00 AM to 5:00 PM, Monday to Friday).
Computer equipment, internet connection and headset must be to adequate standards that does not cause communication issues.
- Must be available to work UK office hours (9:00 AM to 5:00 PM, Monday to Friday).
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Preferred Qualifications:
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field. (or equivalent experience).
- Previous experience in business administration or similar role.
- Understanding of the automotive industry or premium/luxury brands is preferred.
How to Apply:
Interested candidates must complete the following tasks and email hr@glohh.com with the results, including full name, country and resume.
Task 1: Customer Email Response
Scenario: Write a professional and friendly email reply to the following customer. You may use the company website for product information.
"Hi, what products are available for the Land Rover Defender?."
Task 2: Instagram Post Mock-Up
Scenario: Create one Instagram post caption (text only) promoting engagement amongst the Range Rover community. You can imagine you are writing from the perspective of a Range Rover account.
Only serious candidates interested in a permanent role will be considered.
Become part of a dynamic team where your work will drive real results. Use the following link to apply: