Remote Role: Business Admin

Position Details:

We are seeking a dedicated and professional individual to join our team as an Administrative and Social Media Coordinator. The successful candidate will be responsible for handling a variety of administrative tasks, managing social media accounts, customer service, and other essential duties. This is a remote position, and the candidate will be working remotely while aligning with our UK office hours.

Global Applicants Welcome (Full-Time, Permanent Role)

 

Key Responsibilities:

  • General Administration:
    • Perform general administrative duties such as data entry, document management, and record keeping.
    • Assist in organizing company files and maintaining an efficient filing system.
  • Social Media Management:
    • Handle and manage the company's social media accounts (e.g., Facebook, Twitter, Instagram).
    • Create, schedule, and post engaging content.
    • Monitor social media platforms for customer inquiries and respond in a timely manner.
  • Customer Service:
    • Respond to customer emails, messages, and inquiries promptly and professionally.
    • Address and resolve customer complaints and issues.
  • Order Processing and Invoicing:
    • Book out orders and ensure timely dispatch.
    • Process invoices and manage billing tasks accurately.
  • Research and Reporting:
    • Conduct research-based tasks as required.
    • Identify and report counterfeit products online.
    • Process copyright infringement applications.
  • Time Management and Planning:
    • Plan and prioritise tasks effectively to meet deadlines.
    • Manage time efficiently to balance multiple tasks and responsibilities.
  • Skill and Qualifications:
    • Strong organisational and administrative skills.
    • Excellent written and verbal communication skills.
    • Proficient in using social media platforms and tools.
    • Ability to handle customer inquiries and resolve issues professionally.
    • Experience with invoicing and order processing is a plus.
    • Strong research and analytical skills.
    • Ability to work independently and remotely while maintaining alignment with the UK office hours.
    • Proficiency in using MS Office Suite (Word, Excel, PowerPoint).
  • Working Conditions:
    • Must be available to work UK office hours (9:00 AM to 5:00 PM, Monday to Friday).
      Computer equipment, internet connection and headset must be to adequate standards that does not cause communication issues. 
  • Preferred Qualifications:
    • Bachelor's degree in Business Administration, Marketing, Communications, or a related field. (or equivalent experience).
    • Previous experience in business administration or similar role.
    • Understanding of the automotive industry or premium/luxury brands is preferred.

 

How to Apply:

Interested candidates must complete the following tasks and email hr@glohh.com with the results, including full name, country and resume.

 

Task 1: Customer Email Response
Scenario: Write a professional and friendly email reply to the following customer. You may use the company website for product information.

"Hi, what products are available for the Land Rover Defender?."

Task 2: Instagram Post Mock-Up
Scenario: Create one Instagram post caption (text only) promoting engagement amongst the Range Rover community. You can imagine you are writing from the perspective of a Range Rover account.

 

Only serious candidates interested in a permanent role will be considered.

Become part of a dynamic team where your work will drive real results. Use the following link to apply:


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